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Mathura Residency

Balraja urs road, Tilak Nagar, Durgigudi, Shivamogga, Karnataka 577201

3.6 · 658 reviews

Why the score — what people flag

Deposit 36

Worst ever hotel.. please don’t visit ..1st they say rooms are available no need to book and come directly and when we go der they tell rooms are not available and you should book in advance and that too arrogantly .. they are very rude pls don’t go there .. better avoid this

Ranjeet R · ★1

Food 39

Food tasted like helll… food not feeling fresh forget taste … quantity also less just name nothing left in that hotel … very bad idea to spend time to eat here … better to eat curd rice in home … waste of money … they should seriously think to close hotel soon thank you 🙏

NAGABHARANA HM · ★1

Cleanliness 25

*1/5 stars* I'm extremely disappointed with my stay at this lodge. Despite having a decent location, the room was infested with bed bugs. It was unbearable and made my entire stay uncomfortable. The lack of cleanliness and attention to detail was shocking. I would not recommend this lodge to anyone until they address their pest control issues. Cleanliness is a basic expectation, and this lodge failed to meet it. *Suggestions for improvement:* - Regular pest control measures - Thorough room cleaning and inspection - Prompt response to guest complaints *Date of stay:* 09-09-2025 *Room type:* Double bed room 303 3rd floor.

Pavan Gowda · ★1

Management 25

Worst ever hotel.. please don’t visit ..1st they say rooms are available no need to book and come directly and when we go der they tell rooms are not available and you should book in advance and that too arrogantly .. they are very rude pls don’t go there .. better avoid this

Ranjeet R · ★1

Photos · 5

Reviews · 80

Ranjeet R★★★★

Worst ever hotel.. please don’t visit ..1st they say rooms are available no need to book and come directly and when we go der they tell rooms are not available and you should book in advance and that too arrogantly .. they are very rude pls don’t go there .. better avoid this

depositbehaviourroom· 5 months ago
Pavan Gowda★★★★

*1/5 stars* I'm extremely disappointed with my stay at this lodge. Despite having a decent location, the room was infested with bed bugs. It was unbearable and made my entire stay uncomfortable. The lack of cleanliness and attention to detail was shocking. I would not recommend this lodge to anyone until they address their pest control issues. Cleanliness is a basic expectation, and this lodge failed to meet it. *Suggestions for improvement:* - Regular pest control measures - Thorough room cleaning and inspection - Prompt response to guest complaints *Date of stay:* 09-09-2025 *Room type:* Double bed room 303 3rd floor.

cleanlinesslocationroom· 9 months ago
dinesh kumar★★★★

Worst hotel the manger is not responding properly,They will tell hot water will be there upto 11olck but morning 7olck itself water is not coming totally the manger Dhanraj is worst person even for 1star also the hotel is not fit.we make and come online booking but if hotel is not ful also they were given last room then they telling we need to come directly not to book in online.so don't prefer this hotel

waterroom· 8 months ago
NAGABHARANA HM★★★★

Food tasted like helll… food not feeling fresh forget taste … quantity also less just name nothing left in that hotel … very bad idea to spend time to eat here … better to eat curd rice in home … waste of money … they should seriously think to close hotel soon thank you 🙏

food· a year ago
Santhosh★★★★

Worst Hotel in Shimogga , almost old rooms not reniveted , cocroche are inside rooms . Toilet are smelling like gutter, hot water not coming after 8:30 .Resecption person behaviour like local roudy . So don't come here.

cleanlinesswaterroom· a year ago
Shahid Ebrahim★★★★

SCAM SCAM SCAM Had worst experience of my life. Receptionist ASKED EXTRA MONEY during check out for no reason. He was saying things like “give at least few hundred bugs please”, and “Give whatever you feel like” 😁 I thought, what a nice way of begging or looting. RECEPTIONIST IS A COMEDY PIECE WHO LOOKS LIKE AN EXPERT IN IRRITATING PEOPLE. WORST EXPERIENCE.

· 2 years ago
Navanith Marvanthe (Navanith.M)★★★★

Don't hold the staff or the accommodations in high regard. That snack isn't worth keeping for the evening. When I asked for a late check-out on the day I arrived, the receptionist angrily denied. They provide a certain type of serve. rude and illogical. I reserved two rooms, one of which had a stain on the mattress and the other had dust in it. improperly cared for. Don't plan to work with your family here, especially.

behaviourvalueroom· 2 years ago
manjunath prasad★★★★

Stayed on 16th and 17th December with family. Rooms are in very pathetic condition. TV wasn't working, Electrical fittings are broken and live wires hanging. Toilet was extremely unhygienic. Toilet fittings have rusted beyond repair. Just one use will certainly an invitation for Urinery Track Infections. Male staff in the counter is very rude, but a lady Receptionist is bit polite but of no use in helping the guests. Very bad experience. Not at all recommended for families. For Rs. 200 more one can get extremely clean lodges in the vicinity and in Shimoga.

cleanlinessbehaviourroom· Edited 3 years ago
Sanjana K.R★★★★

Worst...ever... Geaser is useless... Not even a basic facilities of being called so far as residency... If u want to book here to stay .. To leave early morning.. Please don't book here... Even for check out they do all sorts of drama... Of GST that this..

amenities· a year ago
Vijayashree Malipatil★★★★

Very bad room ,basic facilities are not there- flush not working tv not working, not clean smelly room, cockroaches every where, night full mosquitos and important thing that after telling issues no proper response and not even sorry,very bad hotel,worst night.while coming back informed hotel people that we will add bad reviews in Google for that they said go and add seems we are like that only,we won't change reaction. Bad experience.

cleanlinessamenitiesroom· 4 years ago
srinath soraba★★★★

Hospitality is too poor, AC not working, room is bad smell. No cleaning. All scrap beds are dumped in the corrider. Not good for family to stay

cleanlinessroom· 2 years ago
sushma mallesh★★★★

Very pathetic rooms and no good customer service. All rooms smelly and even foyer area and lobby area not clean. Pls don’t go here . Worst hotel and food also very bad

foodcleanlinessroom· 2 years ago
deepachirantana★★★★

Horrible hotel with horrible stinking rooms..the attitude of the person in the reception n the room boy is the worst.They don't know the meaning of Hospitality.The curtains,carpets are not washed from years.They give wet towels n when i asked them, they say its Malnad n because of rains the towels wont dry.We stayed in AC suit room n if that stinks so horribly then just imagine other rooms. I m sure even the rugs given are not washed. The screen diving the hall n room has lost its color totally.There is a lot of powercut n u hv to wait for 10 mins everytime to get light n ac working.W e stayed just for one night n i fell sick .I don't know if there are any authorities to check these kind of hotels.When i gave my feedback to the receptionist in the morning, he was so rude n spoke as if he doesn't care.Before taking this stinking horrible AC suite, when i checked the other rooms, i couldn't even stand there for a minute.As it was late in the night, we had no idea of other hotels, we had to stay here.The room boy expected us to lock the doors of the other rooms we had seen before this as its too much work for him. Also when AC did not switch on immediately, n we asked, he said"It wil

cleanlinessbehaviourroom· 8 years ago
bhargav gr★★★★

Had enquired for single room thus receptionist agreed for 800 rupees and promised AC room also, but when I went personally to checkin the story is different the person tells 900 rupees and tells NO AC, very bad behaviour from receptionist, owner please call me soon, people don't ever go to this room worst behaviour and service

behaviourroom· 3 years ago
Amit Jain★★★★

Worst food quality

food· 6 months ago

Reviews are public Google reviews shown with author attribution. Scores are an automated aggregate, not an accusation against any named PG. Prototype only.