The Fern Residency Hubballi, Series by Marriott

Anant Mishra★★★★★

Really disappointing stay at The Fern Residency, Hubali even after booking a suite. The food was bad, the washrooms weren’t clean, the AC didn’t work, and both the phone and internet were down. Payment was also a hassle, and they don’t accept Amex despite being a Marriott group. Overall, not comfortable and not worth the price.

foodcleanlinessvaluewifiroom· 3 months ago

Yogi Govender★★★★★

Pathetic service. We have been traveling for 5 weeks throughout India and have never experienced such poor service. Waiting for more than 40 minutes for towels. You have to repeatedly call reception. Room service extension is unanswered. At breakfast there were no glasses or cutlery or serviettes on the table. I requested milk coffee and got black. The service is very slow . I will never come back here.

foodroom· 5 months ago

Harsh Kachhiya★★★★★

My stay at this hotel was extremely disappointing. The service was poor, and the overall experience was far below expectations. Basic professionalism was missing. The most concerning issue was that they did not provide a proper bill/receipt despite requesting it multiple times. This is completely unacceptable and unprofessional. I would not recommend this hotel to others and hope the management takes this feedback seriously to improve their services.

behaviour· 3 months ago

Glassdoortwo★★★★★

After staying at multiple Fern hotels, it felt safe to go for this blindly. But, it was a huge mistake. The Fern Hubli lacks the most basic item - hygiene. The pillows had stain marks. Washroom had weird strong smell. Everything was old and rusty. I couldn't use the washroom as it just didnt feel ok. The restaurant staff is good. Food is kind of mixed review..because they did serve good lunch, but for breakfast they could not even make a dosa right. Housekeeping is not super quick but prompt. Overall, it is a good 2 star local Hotel but nowhere near Fern label. After this, I will never trust Fern blindly again.

foodcleanlinesssafetybehaviourroom· 7 months ago

Jatin Gohil★★★★★

DO NOT STAY HERE IF YOU'RE TRAVELLING AND LOOKING FOR A COMFORTABLE TRANSIT STAY. Mosquitoes in the room. Same problem even after changing twice. Had to call multiple times to get basic guest amenities delivered. The shower doesn't work in the morning and they give INR 60.00 discount. For this pathetic experience they believe this is the best possible solution. Staff is polite but not equipped to give any solutions, this is just the management taking advantage of their situations.

behaviouramenitiesroom· 6 months ago

Ravi Navalagund★★★★★

"The staff lacks training, communication skills, and basic courtesy expected in the hospitality industry. Their behaviour was disrespectful and dismissive, making the stay extremely unpleasant. This hotel urgently needs better staff management and customer service standards."

behaviour· 6 months ago

Ranjith Bhaskaran★★★★★

The bathroom was shabby, unclean, broken tiles and the towels seems to be bought when the hotel was inaugurated (very old and worn out) The toilets doesn’t flush out your stuff!! Need multiple flushing to clear out If you are a club Mahindra member.. NEVER choose this place.

cleanlinessroom· 8 months ago

Bhumika Parnenavar★★★★★

Please don’t visit this restaurant they only give importance to the guest not the outsiders customer and service is worst and the waiters doesn’t have sense also I asked for baby chair they don’t even listen it attitude staff don’t ever visit

· 4 months ago

Arbaaz Khan★★★★★

The worst hotel in Hubli. Charging as much as a normal 3-4 star hotel but worse than a normal lodge. Worst room I’ve even stayed in, smells like rotten food. The washroom is the worst part of the hotel it’s disgusting. The shower has no water pressure at all it’s like taking a shower from a tap. Please do not think of staying in this hotel. The pictures given are probably edited.

foodcleanlinesswaterroom· 6 months ago

Gagan Ramprasad★★★★★

I had a very bad experience. The rooms are very dirty. It is not value for money. Lift was not working, but they have provided my room in third floor. Very old hotel not properly maintained.

cleanlinessvalueamenitiesroom· 6 months ago

Anusha Patil★★★★★

It was really a disappointing stay…The service is very slow ,we had to wait for more then 3 hours to get our extra bedding & the cleanliness of rooms are average & the toilet was really disgusting as there was poop stuck & dried out on the heath faucet…really disappointing & unhealthy & not worth the price..but the food is really good

foodcleanlinessvalueroom· 7 months ago

Rittesh Mehta★★★★★

Mr jitu jayram front office he a cheat , he quoted room price different at time of booking and when I checked he asked for higher price , totally wrong , but ms almas handled very well and helped me , thnk u almas

locationroom· 7 months ago

MS★★★★★

Horrible stay and experience. Terrifying Experience – Safety Not a Priority I stayed at this hotel with my wife and had an extremely disturbing experience that I cannot ignore. We checked in around 8 PM, and everything initially seemed fine. However, at approximately 12:30 AM, we were jolted awake when hotel staff attempted to forcefully enter our room without any notice or explanation. To make matters worse, the lock on the door was broken, and it became clear that our safety was compromised. Feeling unsafe and alarmed, I had no choice but to call the police. What followed was even more shocking – the hotel manager dismissed the incident as a “simple mistake” without offering any proper explanation or sincere apology. This was not just an inconvenience – it was a deeply frightening experience for both me and my wife. We chose this hotel expecting a safe and comfortable stay, but instead, we were left traumatized and feeling completely vulnerable in the middle of the night. I strongly urge anyone considering this hotel to rethink your decision, especially if personal safety and privacy are your priority. Incidents like these are unacceptable and should never be brushed aside.

safetyroom· a year ago

uttkarshm2022★★★★★

pathetic service. it takes 1.15 min for a kulcha. no manpower. they are helpless and no one to take any feedback

· 3 weeks ago

shaman anchan★★★★★

Just because to make money collecting early check-in charges receptionist made wait for hours mentioning no rooms available and provided a rooms for others Customer ryt in front of me collecting early check-in charges please respect your customers, dont loose your brand by providing this kind of service.

behaviourroom· 9 months ago