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Jewel Rock Hotel

Durgigudi, JPN Rd, Mission Compound, Shivamogga, Karnataka 577201

4.1 · 1000 reviews

Why the score — what people flag

Deposit 39

Room booked for two days paid in advance but not stayed for a day also due to hotel renovation drilling wrk n other construction sounds are more disturbance inside the room also other small issues like amenities hotel staff asking money to buy the soap n all, but explaining to the receiptionist the manager response is sooo worst lik he is wrongly selected to this place. He told lik he can charge for two days oly n explaining him the issues still he wanna say dat he is always right we already told abt the issue of renovation in de hotel so de sound is not our problem and his communication towards the customer is vry bad saying do ur payment n go no need to come back, I’m a hotelier n dis is de worst experience in my life staying in this hotel JEWEL ROCK hotel till this manager the receiption in this hotel the hotel will not improve worst RECEIPTION MANAGER never come back again n never recommend to any one...👎👎👎

Prasan1233 · ★1

Cleanliness 44

My stay was quite disappointing. The reception staff were extremely arrogant and unhelpful, which set a poor tone from the start. Hot water is available only for a few hours in the morning (6 to 9 AM), which is highly inconvenient. The bathroom design is uncomfortable — the commode is positioned awkwardly high, seemingly suited only for people over 6.5 feet tall. Water pressure in the shower was also weak, making bathing unpleasant. Additionally, the restaurant prices are unreasonably high for the quality offered. Overall, my stay was terrible and I would not recommend this place.

deepak gowda · ★1

Management 25

My stay was quite disappointing. The reception staff were extremely arrogant and unhelpful, which set a poor tone from the start. Hot water is available only for a few hours in the morning (6 to 9 AM), which is highly inconvenient. The bathroom design is uncomfortable — the commode is positioned awkwardly high, seemingly suited only for people over 6.5 feet tall. Water pressure in the shower was also weak, making bathing unpleasant. Additionally, the restaurant prices are unreasonably high for the quality offered. Overall, my stay was terrible and I would not recommend this place.

deepak gowda · ★1

Room 52

My stay was quite disappointing. The reception staff were extremely arrogant and unhelpful, which set a poor tone from the start. Hot water is available only for a few hours in the morning (6 to 9 AM), which is highly inconvenient. The bathroom design is uncomfortable — the commode is positioned awkwardly high, seemingly suited only for people over 6.5 feet tall. Water pressure in the shower was also weak, making bathing unpleasant. Additionally, the restaurant prices are unreasonably high for the quality offered. Overall, my stay was terrible and I would not recommend this place.

deepak gowda · ★1

Photos · 5

Reviews · 80

deepak gowda★★★★

My stay was quite disappointing. The reception staff were extremely arrogant and unhelpful, which set a poor tone from the start. Hot water is available only for a few hours in the morning (6 to 9 AM), which is highly inconvenient. The bathroom design is uncomfortable — the commode is positioned awkwardly high, seemingly suited only for people over 6.5 feet tall. Water pressure in the shower was also weak, making bathing unpleasant. Additionally, the restaurant prices are unreasonably high for the quality offered. Overall, my stay was terrible and I would not recommend this place.

cleanlinessbehaviourwaterroom· 8 months ago
Praveen Eswarappa★★★★

Dal kichadi and any of rice items are prepared with more salt, try at your own risk. You complain to the waiter will pretend to prepare new one but it is still the same he will slightly modify your existing fish. Worst !

· a month ago
yashik gowda★★★★

The reception staff were extremely arrogant, the hot water facility was available only between 6 to 9, and even then, the water was barely lukewarm. The commode design was terrible and seemed suited only for someone over 6.5 feet tall.

behaviourwater· 8 months ago
S N Venugopala Reddy★★★★

I checked into this hotel with an old remembrances but it has failed to maintain the same old royal dignity. Felt very bad when I asked for a liquid mosquito repellent. The response from the person on reception desk was like arrogant way I hope I will never look at this hotel in the future and I used to recommend this hotel whenever people ask for the information. I will remove this hotel in future and will highlight the arrogant response of the person sitting at the reception. Request people not to stay at this hotel if you are looking for a happy and nice Sleep without mosquito bites. It's because of my experience today at this hotel.

behaviour· a year ago
Kumar Dixit★★★★

Not eligible for one star also. Too much expensive. 5 star rate and zero star taste. I took my friends and I felt embarrass. Since ordered boiled veg and that was pathetic. Instead of gobi they added baby manchuri. No butter nothing. My advice do not waste money by visiting resturant. Rooms and all I dont know

valueroom· a year ago
Goutham Aithal★★★★

The place is very expensive yet pathetic. I can go on with the problems we faced in the room we booked. 1. A/C was extremely noisy and it was leaking water all day and hence we couldn’t even use the stydy table as the water was directly dropping on it. 2. Bathroom stinks a lot. 3. Water shortage. While I was taking a shower at 10am, water suddenly stopped. 4. Beds have creaking noise. 5. No kettle for such an expensive room.

cleanlinessvaluewaterroom· a year ago
Shreyas Rajesh★★★★

Worst hospitality. Won't recommend any of the travellers to stop by at this hotel. Restaurant servers at jewel rock are one of the worst. The hotel is running just because of the old age name. Pathetic experience.

· 11 months ago
Fazilath Afif★★★★

Bad Quality of rooms - smelly, broken fans , clogged drainages, upholstery smells of rotten moisture/ cigarette Bad Service- very rude “manager” , govt sector attitude staff ; no idea of hospitality ; had to argue for a bottle of water Totally avoid

cleanlinessbehaviourwaterroom· 11 months ago
Mahesh Murthy★★★★

Worst possible experience with this hotel food When we order for food chicken biriyani thy gave some last burnt out rice waste chicken pieces Not expected this from well known jewel rock You charge highest in the city for food remember that Give quality according to that Don’t bluff ppl

food· a year ago
Praveen Kumar★★★★

Really worst service, i just cald them to book a room and said we are couples, the receptionist said ok, and then all the way we drove and reached the room there they suddenly said no . couples are not allowed.. really worst, awkward service, not even a good parking facilities.

amenitiesroom· a year ago
Aishwarya H★★★★

Not recommend to visit this place , but since jewel rock is the known place we came for a stay. Pathetic front desk behaviour.There was miscommunication in the prices of room. Upon that the manager and receptionist staff was very rude to resolve the issue . They have no professionalism to treat the customers. They do not meet the first criteria to treat customers. I do not want anybody's stay to have such issues .

behaviourroom· 11 months ago
Darshan C U★★★★

Let's call it a HOSTEL not a hotel. No Hot water after 11am. Lots of mosquitoes 🦟 in room. Not so clean rooms. Not worthy. Not a recommended hotel (Hostel)

cleanlinessvaluewaterroom· a year ago
Prabha C★★★★

Since this had a reputation as an old hotel, I wanted to stay there and experience it for a night. The first thing is about the location- the entrance is tough to find. The second thing- service which was very bad. Fun fact, did you know that if you don't like a room or just say no "I would not like to stay" and you are in an other floor except the ground floor, they won't let you use the elevator and happily direct you towards the stairs. The third thing is the rooms which are untidy, smelly and small with the ceiling being very low. Overall I would never recommend a place like this. I am very dissatisfied and disappointed.

cleanlinessamenitieslocationroom· 2 years ago
Nayana Arun★★★★

It’s a very poor service,literally the staff was very arrogant….

behaviour· 6 months ago
Akhila S★★★★

Staff was very arrogant and can’t let us eat peacefully it’s really not worthy

behaviourvalue· 6 months ago

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