Southern Star Davanagere

Eregowda S★★★★★

Extremely disappointed. The room was filthy—dust everywhere and stains on the sheets. The bathroom& Rooms smelled Not worth the price. The listing promised luxury, but the room lacked basic essentials like towels and soap. The AC was broken, and the staff seemed disinterested …

cleanlinessvalueroom· 4 months ago

Sharan cv★★★★★

Went for dinner with family It was big occasion for us as there were more than 30 members who came for dinner but this 1star hotel provided one of the worst services one can imagine Even though we pre booked the hall and some items ,this 1star hotel made us wait for more than 1.5h without any food or drink and the manager ignored our calls saying he has some birthday celebration.. There was no one at the counter or bar Belive me they charged so much for this third class service Uterly disappointed and never booking at this hotel again and will inform others to do the same as well

foodvalue· 8 months ago

M Udaykumar★★★★★

Best hotel but don’t take hear coffee hear they are giving Brue coffee they are charging for 4 brue coffee 700 above not worth

value· 4 months ago

Priyanka Upadhyay★★★★★

Pathetic experience. In bath tub full hair was there, rusted kettle..food was also not so good

food· 4 months ago

GAURAV★★★★★

We visited this place yesterday with family. First thing that no one is available there to guide or help you. After some time the waiter approached and ask for order. Whatever ordered he just provided 50% of ordered item and one order totally missed from starter. For main course also he provided half quantity of given order. He spoiled the mood of all family members. No one was available there to raise our concerns too. Very bad experience.

· a year ago

Chandu S★★★★★

Worst hotel and stay . Ambiance is so bad , rooms are so dirty and under standard for price its like 1 star dirtiest place with marriage hall and noise. Overly priced. I stayed for 3days in Radisson blue coimbatore for this price . Staff is rude and charged us a extra 1800 rs for 1hour delayed check in . I don't understand how the travel advisor suggests such low class hotel

cleanlinessbehaviourroom· 9 months ago

Navin Kumar★★★★★

Stayed at Southern Star twice, first time was 6 months back around June timeframe and second time was two weeks back. First time stay was fine but second time cleanliness and facilities were below average 1. Toilet paper provided was not sufficient for single use and there was no spare one available. 2. Towels provided were soiled like they were used million times. 3. No napkins in the room It was total ripoff, price was on par with 4 star hotel but facilities were below average.

cleanlinessamenitiesroom· 2 years ago

Vinanthi J★★★★★

Pathetic service. Previous customer garments were present in the room when we checked in. Cleaning was not done properly. Trash was present everywhere. Terrible food. Snacks were not replaced before check in and accused us of eating and then later apologised. After having breakfast we had upset stomach. Overall very bad experience. Don’t recommend at all.

foodcleanlinessroom· a year ago

Sumit Khubchandani★★★★★

Horrible Experience - Avoid This Hotel! I had a dreadful experience staying at this hotel. The staff, particularly Imran, the so-called duty manager, are shockingly unfit for their roles. I checked out at 6 am after waiting 12 hours for my laundry, only to receive my denim wet at 1:08 am. Despite clear instructions to return it by 10 pm, they failed miserably. When I checked out, Imran had the audacity to charge me for the wet garment, claiming they had to charge for the wash regardless of it being dry. He was rude, unprofessional, and clearly lacks any understanding of hospitality. Even more absurdly, they couldn't provide a laundry bill and continued arguing without resolving the issue. To the hotel promoters: invest in competent, educated staff. Individuals like Imran are not suitable for any role, let alone duty manager. This experience was among the worst I've had, highlighting the severe shortcomings of small, regional brands in customer service. Avoid this place at all costs!

behaviouramenities· 2 years ago

Sahana Kappali★★★★★

My checkin time was at 12pm and I got the room at 5.30pm. I had my function in the noon, nobody bothered to resolve my query. Hotel Managers were not picking up the calls. Had a bad experience experience on my big day itself. They gave some random room for time-being. Made us to feel terribly sad. This shouldn’t be happening with others, Please take care if this seriously from next time.

room· 3 years ago

truthabouts5★★★★★

Over Priced during weekends. Waste of Money. Pathetic Front Desk. Stinking Room. Lots of mosquitoes in room AC was not working Fan was not working Mosquitoes in food served in room Balcony is shared with other rooms. Other room guests can jump to our room balcony. No Safety. No Privacy. Overpriced INR 6,200 per night on Saturday. Should be charged around INR 2,000 per night. Slow check in process. Room was not ready even when we made a very late check in. Furniture is not equipped with bush to avoid noise while dragging. You cannot sleep the whole night. There were guests above us who were constantly dragging furniture from night 2100 hours till 0130 hours and they again started dragging furniture from morning 0430 hours. We informed the front desk multiple times and the person in charge on that day evening Mr. Imran gave us an arrogant response and I quote, "You are our guests and they are also our guests, even they paid money, we can only request them once or twice, but we cannot make them stop doing what they are doing in the room."

foodcleanlinesssafetyvalueroom· 3 years ago

Sushrutha Nataraj★★★★★

Horrible experience. Asked to clean the room in morning at 10am and we returned back at 4om and still the room was not cleaned. Also the staff at the reception were irresponsible. Despite of asking them to clean the room at 3pm...they did not bother to send anyone to clean the room.. If anyone is visiting Davanagere avoid booking at Southern Star.

cleanlinessbehaviourroom· a year ago

Mansi Arora★★★★★

One of the worst hotels i have ever stayed in. Zero in terms of hospitality. Extremely dirty, haven't been dusted in a while, rooms not ready on time, you need to remind them for pillows, towels etc. We were told to manage with two pillows between three people as hotel was running full ( obviously a lie). Mind you,the hotel isn't cheap - but the service provided for that amount is zero. They didn't have the courtesy to show us to our room or help if with our luggage. Please don't trust the fake reviews you see on Google.

cleanlinessroom· 3 years ago

Rajiv Telang★★★★★

Positives: 1. Good food 2. Spacious rooms 3. Good ambiance Negatives: 1. Negligent staff at restaurant, neither in a mood to serve food after one hour of ordering nor ready to listen to this complaint. 2. Staff at reception does not understand where to send an 80 years old person to use the toilet. He sent my father to toilets made for drivers where one latrine was locked and other occupied. There was a toilet in restaurant but he was sent out to go to the drivers' one. 3. One room did not even have bath soap and tea kettle. I am giving 1 star only because I cannot give 0 but the listed positives are the bare minimum default expectations from a star hotel and not to be considered as "positives".

foodcleanlinessroom· 4 years ago

Abhimanyu Bangalore★★★★★

Southern Star ! Never again. This is not a hotel It's a community hall. Please please please do not waste your money here. Even if they give me their suite room for 500 rupees we will never take it. We stayed in a suite which was alright. Rooms are not sound proof and there is a convention centre attached to it. Expect high volume of music, bass, people shouting in all sorts of sanskrit words. Food is below average. Service is the worst. Don't expect service as they are not from the hospitality industry. The only good experience at this place was each time we complained to the manager Shankar he tried to accomodate and tried being helpful. But unfortunately, his staff didn't coordinate with him well. LANGUAGE BARRIER !! Feel sorry for him. Please save your money and stay some where else. This was probably the worst stay experience in my life. NEVER AGAIN !! PS - We did an early checkout.

foodbehaviourroom· 4 years ago