Hotel O by OYO Cosmopolitan

Yogesh Mathur★★★★★

Very poor experience with Square Inn Cosmopolitan, Bengaluru. The booking was made through Agoda with full advance payment. Despite this, the hotel demanded extra charges on arrival. I tried contacting the hotel multiple times, but there was no response. The hotel did not share its location despite repeated requests, and the location of Hotel Square Inn is also not visible on Google, which caused serious inconvenience. Unfortunately, even after contacting Agoda, no relief was provided. Due to lack of transparency and poor communication, this stay is not recommended.

depositvaluelocation· 4 months ago

Nizxm★★★★★

I had a terrible experience at this hotel. Despite having a confirmed and fully paid booking through Goibibo, the owner refused to honor the price upon check-in. He demanded extra money and used aggressive, hostile tactics to extort it from me. The owner was extremely unprofessional and harassed me with invasive, inappropriate personal questions about my purpose for visiting the city. I felt targeted and cornered in a hostile environment. I was forced to pay the extra amount just to ensure my safety and get a room after a long journey. I have reported this incident and thankfully received a full refund after escalating the matter. Do not stay here if you value your privacy or your money. They do not respect confirmed bookings or the basic rights of guests. Avoid at all costs.

depositsafetybehaviourroom· 5 months ago

Bhavesh Patel★★★★★

Worst hotel ever I have seen. With a rude and non trustworthy manager. They cancelled my room without informing me. And than asking for 5500/- per room which was booked at a price 2200/- from booking.com.

behaviourvalueroom· a week ago

charan teja★★★★★

⸻ ⚠️ Strongly Avoid This Hotel – Unprofessional and Unhygienic Stay I had an extremely unpleasant experience at Square Inn, managed by Harsha Surya. We booked this property on Booking.com for a short stay during our airport transit, with a confirmed price of ₹1,540 (inclusive of all taxes). After the booking, the owner contacted me via WhatsApp offering airport pick-up and drop-off. When I asked for the exact hotel location, he avoided sharing it and kept persuading me to accept his transport offer. Upon arrival, his behavior completely changed. Initially, he allowed us to check in without any formalities. A few hours later, when I went to make the payment, he suddenly claimed the room cost ₹4,000 per night and started shouting aggressively. At one point, he even yelled that he could rent the same room for ₹20,000, which was completely unreasonable and unprofessional. Despite showing him the official Booking.com confirmation, he continued to argue and finally forced us to pay ₹2,800, leaving us no choice since it was late at night. The room conditions were equally terrible — bedsheets and linens were stained and had a bad odor, and there were cockroaches crawling all over the

cleanlinessbehaviourvaluelocationroom· 7 months ago

Mukundan Sahadevan★★★★★

Not recommend, very unprofessional behavior, whatever promised in the oyo wasn't provided.. even wifi isnt available.. they lack in hygiene and amenities.. there is no ac and wifi in the room as well.. attached the images

cleanlinessbehaviourwifiamenitiesroom· a month ago

vasanth s★★★★★

AVIOD this hotel. We booked and had to repent choosing this place. Poorly managed and dirty beds and pillows. The pillows had fungus, when this was informed to the staff they just disappeared. AC was not working, room was stinking. No response even when visited the reception, they totally avoid after receiving payment. On the other hand, there was not one mat at the entrance when it rained outside, whole corridor was wet with dirty step marks. No toiletries in the room too. Don't go by the location and parking to select the hotel, you will make a mistake.

cleanlinessbehaviouramenitieslocationroom· 9 months ago

C_i_d Eldho Cheriyan★★★★★

Booked through online but when went to check in charged extra 400 the receptionist made me wait 1 hr

· 3 weeks ago

Conan Enterprises★★★★★

Review: Our stay at Collection Hotel was one of the most disappointing hotel experiences I’ve ever had. We received a booking confirmation through OYO and traveled a long distance expecting a smooth check-in process. However, upon arrival, we were informed that they were overbooked—apparently with more than 30 bookings despite only having 10 rooms available. The staff and management were uncooperative and dismissive, making us argue for nearly an hour just to get the room we’d already reserved. When we finally entered our room, it was clear that cleanliness and upkeep were not a priority here. The room had a strong, stale odor as if it hadn’t been opened or aired out in ages. The bed itself smelled awful, and the pillows were in a disgusting state, stained and with stray hairs on them—indicating they hadn’t been changed or washed. The bathroom was even worse: not only was it dirty, but it was crawling with cockroaches, adding to the overall feeling of neglect and lack of basic hygiene. For anyone considering staying at Collection Hotel, I would strongly advise against it. Despite being offered at a seemingly reasonable price, the poor service, lack of professionalism, and unacce

cleanlinessbehaviourvalueroom· a year ago

Rag Pot★★★★★

This is the worst stay i ever had. They didn't clean rooms may be months together. Lot of bad smell, mold, dust, leftovers from previous stayed people. No maintenance, bed sheets are molded. NEVER DARE TO GO THIS. NO OPTION TO GIVE ZERO STAR.

cleanlinessroom· a year ago

Amal kurian★★★★★

The manager was rude and unprofessional behavior during my visit. I encountered multiple issues that required managerial assistance. Unfortunately, the manager was either unavailable or unwilling to engage with guests. When I brought up an issue with the cleanliness of my room, they brushed it off and made no effort to rectify the situation.

cleanlinessbehaviourroom· a year ago

rineesh biju★★★★★

They have not Given us Room for what price i have booked, they are demanding double or triple the price,Worst experience: 1. Asking extra money 2. Lack of basic Amenities 3. Constant power Cuts 4. Rude behaviour of staffs 5. Dirty rooms , when asked to change bedsheets ,first denying the req then finally agreeing to do it.

cleanlinessbehaviouramenitiesroom· a year ago

Raqeeb Rock★★★★★

I stayed at Collection O Hotel Cosmopolitan from was thoroughly disappointed. Here's why: *Room Issues* - Room was tiny, with barely enough space to move around. - The bed creaked and sagged, making it difficult to sleep. - The air conditioning unit was loud and didn't cool the room properly. - The bathroom was outdated, with a leaky faucet and a shower that didn't drain properly. *Poor Customer Service* - The front desk staff seemed unfriendly and unhelpful. - It took forever to get assistance with even the simplest requests. - When I complained about the room issues, the staff seemed unconcerned. *Hotel Amenities* - The hotel's Wi-Fi was slow and unreliable. - The breakfast buffet was limited and overpriced. - The fitness center was small and poorly equipped. Overall, my stay at Collection O Hotel Cosmopolitan was a disappointment. With so many other great hotels in the area, I wouldn't recommend wasting your money here. Pros: None Cons: Small room, uncomfortable bed, poor customer service, limited amenities

foodcleanlinessbehaviourvaluewifiamenitiesroom· a year ago

shince shiju★★★★★

I suggest never book room here. One of the worst experiences i have got here. Untidy rooms and beds with dirty blankets and pillows. A washroom which wasnt cleaned for like weeks one of the horrible stays.

cleanlinessroom· a year ago

sudheena sona★★★★★

Worst experience ever. This hotel is a scam and the manager is too greedy and rude. He even shout at the customers. In the Oyo it says low price but when we get there they charge you more than double. Room was fine but the bathroom was not cleaned properly. He even ask us for a deposit of 5000 for the room to get the room key. Very rude and unprofessional manager. Everything advertised in the Oyo about this hotel is mismatched with what they are offering. The manager always bargain and ask for more money for unnecessary things. Very very bad experience. Others staffs are fine they don't even talk but this man in the front who is taking the check- ins is too greedy for money and so rude. If they don't want to sell the room for the mentioned price they shouldn't have advertised the same.

depositcleanlinessbehaviourvalueroom· a year ago

Aravindsiva S★★★★★

I had a terrible experience with this OYO hotel located on the outskirts of Bangalore. They denied my check-in at midnight without any valid reason, leaving me stranded. The area is unsafe, and transportation options are extremely limited. I would strongly recommend avoiding this hotel if you're looking for a secure and reliable place to stay

safety· a year ago